PandaDoc outage history and status
Is PandaDoc down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.66%
uptime, 90 days
5
incidents, 90 days
2 h 36 min
median time to fix
Sep 7, 2026
last incident
PandaDoc components
EU
- Creating and editing documents Operational
- Sending documents Operational
- Uploading documents Operational
- Public (recipient) view Operational
- Signup Operational
- CRMs & Integrations Operational
- API Operational
- Webhooks Operational
- Web application Operational
- Mobile application Operational
- Website Operational
- Downloading documents Operational
- Support chat Operational
US & Global
- Creating and editing documents Operational
- Sending documents Operational
- Uploading documents Operational
- Public (recipient) view Operational
- Signup Operational
- CRMs & Integrations Operational
- API Operational
- Webhooks Operational
- Web application Operational
- Mobile application Operational
- Website Operational
- Downloading documents Operational
- Support chat Operational
PandaDoc outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Sep 7, 2026, 02:47 UTC | Incident notification Creating and editing documents, Sending documents, Uploading documents, API, Downloading documents | No impact | 13 h 26 min |
| Sep 1, 2026, 16:54 UTC | Inline fields may not work in the recipient view Public (recipient) view, Public (recipient) view | Minor | 27 min |
| Aug 20, 2026, 17:03 UTC | Some users experience issues with creation and viewing of documents Creating and editing documents, Sending documents, Uploading documents | Major | 4 h 39 min |
| Aug 3, 2026, 15:18 UTC | Live chat is currently unavailable Support chat | Critical | 2 h 36 min |
| Jul 30, 2026, 10:35 UTC | Document Creation via CRM Integrations | No impact | 1 h 26 min |
| Jul 15, 2026, 15:54 UTC | Some customers may experience Public API request failures or be unable to send documents through the platform Sending documents, API | Major | 1 h 10 min |
| Jun 30, 2026, 21:46 UTC | Limited ability in editing sent documents Creating and editing documents | Minor | 23 h 11 min |
| May 21, 2026, 15:07 UTC | Integrations are not responding; PDF won't download Creating and editing documents, Uploading documents, CRMs & Integrations | Critical | 57 min |
| May 19, 2026, 14:30 UTC | Documents won't load in the new interface Creating and editing documents, Sending documents | Minor | 40 min |
| May 6, 2026, 19:27 UTC | Global application issues: document access, sending, upload and download Creating and editing documents, Sending documents, Uploading documents, Public (recipient) view, Signup, CRMs & Integrations | Major | 36 min |
| Apr 30, 2026, 20:23 UTC | PandaDoc is responding slowly / Templates not visible / Document creation may be affected Creating and editing documents, Creating and editing documents, Sending documents, Sending documents, Uploading documents, Uploading documents | No impact | 29 min |
| Apr 22, 2026, 09:32 UTC | Document Creation, Sending, Downloads, API & Integrations Disruption Uploading documents | Major | 1 h 59 min |
| Jan 9, 2026, 20:56 UTC | Support messenger outage | No impact | 30 min |
| Oct 27, 2025, 16:49 UTC | Slowdown in key document operations | No impact | 1 h 03 min |
| Oct 20, 2025, 13:34 UTC | PandaDoc application won't load Creating and editing documents, Creating and editing documents, Sending documents, Sending documents, Uploading documents, Uploading documents | Major | 32 min |
| Jul 28, 2025, 16:02 UTC | Document access in editor Creating and editing documents, Sending documents, Uploading documents | Minor | 35 min |
| Jun 12, 2025, 19:13 UTC | Issue with Identity Verification (Persona) | Minor | 13 h 12 min |
| Apr 23, 2025, 14:30 UTC | Document search results are not loaded Sending documents, CRMs & Integrations | Major | 7 h 48 min |
| Mar 5, 2025, 13:53 UTC | Documents creation issue Creating and editing documents | Major | 3 h 24 min |
| Feb 26, 2025, 16:42 UTC | Thumbnails generation can work with delays | No impact | 3 h 35 min |
| Dec 17, 2024, 15:58 UTC | Performance degradation of PandaDoc app Website | Minor | 46 min |
| Dec 2, 2024, 17:44 UTC | Incident notification Uploading documents | Critical | 51 min |
| Oct 30, 2024, 12:23 UTC | Email delivery issues Sending documents, Sending documents | Major | 32 h 26 min |
| Sep 17, 2024, 16:01 UTC | Application is loading slowly Creating and editing documents, Sending documents, Uploading documents, Public (recipient) view, Signup, Web application | Minor | 33 min |
| Jul 26, 2024, 00:01 UTC | We currently have a problem with PDF processing (uploading and downloading) Uploading documents | Minor | 1 h 17 min |
50 incidents in our archive since August 22, 2022.
When and where PandaDoc fails
By weekday
Most incidents start on Wed.
- Mon11
- Tue10
- Wed12
- Thu10
- Fri7
- Sat0
- Sun0
Most affected, last 12 months
- Creating and editing documents7
- Sending documents6
- Uploading documents6
- API4
- Public (recipient) view3
- CRMs & Integrations2
- Website2
- Downloading documents1
When PandaDoc went down with others
- Sep 1, 2026, 13:31 UTC 74 services reported incidents within the hour
- May 19, 2026, 13:59 UTC 14 services reported incidents within the hour
Scheduled maintenance
- Nov 8, 2026, 09:00 UTC Scheduled US and EU PandaDoc Infrastructure Maintenance
Other productivity services
FAQ
- Is PandaDoc down right now?
- At our last check PandaDoc's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does PandaDoc go down?
- PandaDoc reported 5 incidents in the last 90 days (2 major or critical), with 435 minutes of major outage: 99.66% uptime.
- When was the last PandaDoc outage?
- The latest reported incident started on Sep 7, 2026, 02:47 UTC: "Incident notification", resolved after 13 h 26 min.
- How long do PandaDoc outages last?
- Half of PandaDoc's incidents in the last 90 days were resolved within 2 h 36 min.
Source: PandaDoc official status page · RSS of PandaDoc incidents · status badge for your site