Minor incident
Palo Alto Networks Cloud Services: PrismaCloud: APP3: Stale data in asset inventory
Sep 29, 2026, 06:32 UTC
started
05:25 UTC
resolved October 1, 2026
46 h 53 min
duration
Affected: Americas - US - app3.prismacloud.io
Current status of Palo Alto Networks Cloud Services: Minor issues — live Palo Alto Networks Cloud Services status
Timeline
- Sep 29, 2026, 06:32 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Sep 29, 2026, 09:36 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 29, 2026, 13:55 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 29, 2026, 15:35 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 29, 2026, 17:29 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 29, 2026, 18:28 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 29, 2026, 19:40 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 29, 2026, 20:47 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 29, 2026, 21:43 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 29, 2026, 22:35 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 29, 2026, 23:55 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 30, 2026, 00:59 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 30, 2026, 02:01 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 30, 2026, 07:50 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 30, 2026, 09:44 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 30, 2026, 14:00 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 30, 2026, 16:16 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 30, 2026, 17:33 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 30, 2026, 18:42 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 30, 2026, 20:11 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 30, 2026, 21:29 UTCidentifiedWe are continuing to work on a fix for this issue.
- Sep 30, 2026, 22:41 UTCidentifiedWe are continuing to work on a fix for this issue.
- Oct 1, 2026, 00:14 UTCidentifiedWe are continuing to work on a fix for this issue.
- Oct 1, 2026, 01:40 UTCidentifiedWe are continuing to work on a fix for this issue.
- Oct 1, 2026, 02:37 UTCidentifiedWe are continuing to work on a fix for this issue.
- Oct 1, 2026, 05:25 UTCresolvedThis incident has been resolved.
Updates as published by Palo Alto Networks Cloud Services (original).
Other services with incidents at the same time
- PagBank 07:23 UTC · System unavailable:
- Paysafe 07:04 UTC · Service Disruption - QR Code Partner
- Gainsight PX 05:50 UTC · Gainsight PX: Event processing issue (US)
More Palo Alto Networks Cloud Services incidents
- October 26, 2026 Enterprise DLP: US West Elevated Latency
- October 20, 2026 [Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD] Degraded Performance in UK Region
- October 20, 2026 WildFire Issue
- October 15, 2026 AI Runtime Security (AIRS) Cloud Degraded Performance (AIRS API Intercept URL Filtering) in US
- October 9, 2026 Cloud NGFW for AWS: Management Portal access errors
- October 7, 2026 WildFire Issue