No impact incident

Zoom: Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America

Oct 9, 2026, 14:17 UTC

started

14:29 UTC

resolved

12 min

duration

Affected: PCI Integration, PCI Integration

Current status of Zoom: Under maintenance — live Zoom status

Timeline

Oct 9, 2026, 14:17 UTC
monitoring
On 2026-10-09, between 12:04 UTC to 02:10 UTC users might have experienced issue with Zoom Phone and Zoom Contact Center PCI Integration in North America. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Oct 9, 2026, 14:29 UTC
resolved
This incident has been resolved and the affected services have been restored.

Updates as published by Zoom (original).

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