Major incident

Onshape: Delayed import/exports in select regions

Sep 10, 2026, 16:21 UTC

started

16:53 UTC

resolved

32 min

duration

Affected: North America, Western Europe

Current status of Onshape: Operational — live Onshape status

Timeline

Sep 10, 2026, 16:21 UTC
investigating
We are seeing issues with imports and exports, as well as email delivery, in US-West and EU-West regions. We are working to resolve the issue.
Sep 10, 2026, 16:53 UTC
resolved
This incident has been resolved.

Updates as published by Onshape (original).

This was part of a wider event: 21 services reported incidents within the hour.

ITS Network & Systems 16:12 UTC · Health VPN is down
Jamf 16:05 UTC · Jamf Security Cloud - Delay in Data Policy Change Propagation
Telnyx 16:00 UTC · Issues affecting call audio quality
SerpApi 15:59 UTC · Performance Degradation
Anthropic (Claude) 15:54 UTC · Degraded functionality for Claude Cowork on Windows
Optum 15:51 UTC · System Incident - Pharmacy Network Solutions - Production
Tiendanube AR 15:28 UTC · Interrupción parcial identificada - Administrador Nube
Supabase 15:26 UTC · Unresponsive Projects
Sentry 15:25 UTC · Sentry.io elevated number of 500 errors