Major incident

Sentry: Sentry.io elevated number of 500 errors

Sep 10, 2026, 15:25 UTC

started

16:26 UTC

resolved

1 h 01 min

duration

Current status of Sentry: Operational — live Sentry status

Timeline

Sep 10, 2026, 15:25 UTC
identified
During migration to new control silo region we started to observe increased number of 500 errors. Migration procedure was rolled back.
Sep 10, 2026, 16:07 UTC
monitoring
Issue were identified and fixes were applied. We continue to monitor situation
Sep 10, 2026, 16:26 UTC
resolved
Issue fully resolved

Updates as published by Sentry (original).

This was part of a wider event: 21 services reported incidents within the hour.

Onshape 16:21 UTC · Delayed import/exports in select regions
ITS Network & Systems 16:12 UTC · Health VPN is down
Jamf 16:05 UTC · Jamf Security Cloud - Delay in Data Policy Change Propagation
Telnyx 16:00 UTC · Issues affecting call audio quality
SerpApi 15:59 UTC · Performance Degradation
Anthropic (Claude) 15:54 UTC · Degraded functionality for Claude Cowork on Windows
Optum 15:51 UTC · System Incident - Pharmacy Network Solutions - Production
Tiendanube AR 15:28 UTC · Interrupción parcial identificada - Administrador Nube
Supabase 15:26 UTC · Unresponsive Projects
Island 15:17 UTC · Management Console - Data and analytics
RealVNC 15:14 UTC · Cloud Connection Issues
Gladly 15:08 UTC · Intermittent Report Loading Issues
Segment 14:28 UTC · SSO Login Issues with the Segment App