Major incident
Anthropic (Claude): Degraded functionality for Claude Cowork on Windows
Sep 10, 2026, 15:54 UTC
started
19:14 UTC
resolved September 14, 2026
4 days 3 h
duration
Affected: Claude Cowork
Current status of Anthropic (Claude): Operational — live Anthropic (Claude) status
Timeline
- Sep 10, 2026, 15:54 UTCidentifiedA Windows update released September 8 has left Claude Cowork on Windows unable to run local commands, because its workspace can no longer reach your computer's drive. For most users, chat and file reading and editing still work. There's no in-app workaround yet, and restarting or reinstalling won't help. Microsoft has developed a fix and is working to release it. We'll post an update when we have more to share.
- Sep 14, 2026, 19:14 UTCresolvedThis issue has been resolved. Microsoft has released a September 14 Windows update that fixes it: https://support.microsoft.com/en-us/servicing/os/windows-11/2026/09/kb5129195-windows-11-24h2-25h2-security-update
Updates as published by Anthropic (Claude) (original).
Other services with incidents at the same time
This was part of a wider event: 21 services reported incidents within the hour.
- Onshape 16:21 UTC · Delayed import/exports in select regions
- ITS Network & Systems 16:12 UTC · Health VPN is down
- Jamf 16:05 UTC · Jamf Security Cloud - Delay in Data Policy Change Propagation
- Telnyx 16:00 UTC · Issues affecting call audio quality
- SerpApi 15:59 UTC · Performance Degradation
- Optum 15:51 UTC · System Incident - Pharmacy Network Solutions - Production
- Tiendanube AR 15:28 UTC · Interrupción parcial identificada - Administrador Nube
- Supabase 15:26 UTC · Unresponsive Projects
- Sentry 15:25 UTC · Sentry.io elevated number of 500 errors
- Island 15:17 UTC · Management Console - Data and analytics
- RealVNC 15:14 UTC · Cloud Connection Issues
- Gladly 15:08 UTC · Intermittent Report Loading Issues
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