Major incident

Onshape: Errors creating accounts, problems loading documents

Oct 21, 2026, 14:36 UTC

started

16:28 UTC

resolved

1 h 52 min

duration

Affected: North America, Western Europe, Southeast Asia, Australia, Northeast Asia

Current status of Onshape: Operational — live Onshape status

Timeline

Oct 21, 2026, 14:36 UTC
investigating
We are seeing an increase in errors signing up for Onshape. The team is investigating.
Oct 21, 2026, 15:23 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Oct 21, 2026, 16:28 UTC
resolved
This incident has been resolved.

Updates as published by Onshape (original).

This was part of a wider event: 109 services reported incidents within the hour.

Supabase 15:36 UTC · Project lifecycle operations such as project creation, pausing, and restoration, in all regions
OpenAI 15:34 UTC · Elevated error rates for gpt-5.6-luna API requests
Asana 15:33 UTC · Asana downtime
Ellucian Cloud 15:33 UTC · Ellucian Workflow – Service Disruption
Liquid Web - Services 15:33 UTC · Apache Service Disruptions
Granicus System 15:31 UTC · Temporary Service Unavailability
Akamai 15:30 UTC · Web Security Analytics, Reporting and Configuration Deployment Issues
CC 15:30 UTC · PHP Vulnerability announced - Upload capabilities disabled
Brivo 15:24 UTC · Degraded Performance -- Brivo Smart Home & Brivo Mobile Key
Zapier 15:21 UTC · Delayed real-time updates in Zapier Tables
Sucuri 15:14 UTC · PHP Security Advisory: Critical remote code execution vulnerabilities
Fasthosts 15:10 UTC · Security maintenance: Short interruptions possible on PHP-based services
Workable 15:08 UTC · E-signature service disruption
Twilio 15:07 UTC · Customer's Unable to Create New Requests for Hosting and Porting
Auvik Networks 15:06 UTC · PHP2Shell vulnerabilities (CVE-2026-109618 and CVE-2026-109619)