Critical incident

one.com: Issues with webmail

Affected: Webmail

Current status of one.com: Under maintenance — live one.com status

Timeline

1. Aug 31, 2026, 08:30 UTC
   investigating
   We are currently experiencing issues with webmail, causing 502 errors after logging in, affecting some customers. Mail delivery is not impacted by this Our Engineering team is doing all they can to get our systems back to normal as soon as possible. No data will be lost because of this issue. We will keep you updated on the progress and resolution of this issue.
2. Aug 31, 2026, 08:35 UTC
   resolved
   Webmail access has now been fully restored, and all systems are verified to be working as expected again. If you are still having problems accessing related services with us, please contact us on chat or email here: https://www.one.com/chat.

Updates as published by one.com (original).