OutageDB

Minor incident

Workato Americas: Issues with AI by Workato

Oct 14, 2026, 12:12 UTC
started
21:14 UTC
resolved
9 h 02 min
duration

Affected: Connectors

Current status of Workato Americas: Operational — live Workato Americas status

Timeline

  1. Oct 14, 2026, 12:12 UTC
    investigating
    We are investigating an issue impacting AI by Workato. Customers may encounter errors or recipe failures when using the "Analyse image" action. We will share additional information as soon as it is available.
  2. Oct 14, 2026, 15:20 UTC
    identified
    We have identified the underlying cause of the issue and are actively working on remediation.
  3. Oct 14, 2026, 21:14 UTC
    resolved
    This issue is now considered resolved. A fix has been deployed for the Analyze image action in the AI by Workato connector. Customers who encountered errors with this action may rerun failed jobs as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

Updates as published by Workato Americas (original).

Other services with incidents at the same time

This was part of a wider event: 12 services reported incidents within the hour.

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