Major incident

Make: Degradation on us1.make.celonis.com

Affected: us1.make.celonis.com, us1.make.celonis.com, us1.make.celonis.com, us1.make.celonis.com

Current status of Make: Operational — live Make status

Timeline

1. Sep 18, 2026, 12:22 UTC
   investigating
   We are investigating an issue affecting the us1.make.celonis.com region. Users may experience instability with scenario executions, webhook processing, and overall platform access. Our engineering team is actively working to restore stability, and we will share another update within the next hour
2. Sep 18, 2026, 12:40 UTC
   identified
   Update: We have identified the root cause of the issue and our engineering team is actively working on a resolution. Further updates will be provided as progress is made..
3. Sep 18, 2026, 13:08 UTC
   identified
   Update: Investigation is still ongoing. Our team is actively analyzing the issue to determine the root cause, and we will share further details as soon as more information becomes available.
4. Sep 18, 2026, 13:36 UTC
   identified
   Investigation still ongoing. We are actively working to isolate the issue and will provide another update shortly.
5. Sep 18, 2026, 14:14 UTC
   monitoring
   Update: Corrective actions have been applied, and the situation has stabilized. We are actively monitoring the platform to ensure full performance and recovery. We will continue to provide updates as we observe system behavior.
6. Sep 18, 2026, 17:32 UTC
   resolved
   This incident has been resolved.

Updates as published by Make (original).