Major incident

Nextiva: Nextiva vFax Inbound Issues

Affected: Nextiva vFAX

Current status of Nextiva: Operational — live Nextiva status

Timeline

1. Mar 31, 2026, 16:52 UTC
   investigating
   We are currently investigating an issue affecting customers receiving inbound faxes. Engineers are engaged and looking into the issue. The next update will be provided within the next 30 minutes.
2. Mar 31, 2026, 17:20 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Mar 31, 2026, 19:04 UTC
   resolved
   This incident has been resolved.

Updates as published by Nextiva (original).