Major incident

Imagine Learning: Imagine Edgenuity - Some Activities Present Error Message

Affected: Imagine Edgenuity, Imagine Instructional Services, Brightspire Virtual Schools, Giant Campus, Ignitia Virtual Academy, Imagine Learning Excellence Academy, Park City Independent, Imagine Purpose 6-12

Current status of Imagine Learning: Operational — live Imagine Learning status

Timeline

1. Mar 31, 2026, 17:24 UTC
   investigating
   Our team is actively investigating an issue impacting users of Imagine Edgenuity. Students may see an error message when completing some activities. We apologize for the inconvenience and will provide an update soon.
2. Mar 31, 2026, 17:56 UTC
   identified
   Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
3. Mar 31, 2026, 18:00 UTC
   identified
   Our team has identified the cause of the issue and are preparing to deploy a solution. We will continue to update progress.
4. Mar 31, 2026, 19:58 UTC
   monitoring
   Our team has implemented a solution, and we are actively monitoring to ensure no further issues. Thank you for your patience.
5. Mar 31, 2026, 23:39 UTC
   resolved
   We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Updates as published by Imagine Learning (original).