Major incident

mux: Mux Data beacon collection issues

Affected: Mux Data - Data Collection

Current status of mux: Operational — live mux status

Timeline

1. Jul 1, 2026, 22:35 UTC
   investigating
   We are investigating an issue with collecting Mux data beacons. Beginning 22:12 UTC, view session data will be delayed.
2. Jul 1, 2026, 22:50 UTC
   monitoring
   A fix has been implemented and we are monitoring results. Delayed data was for a subset of customers between 22:12 UTC - 22:44 UTC. No data loss.
3. Jul 2, 2026, 01:13 UTC
   resolved
   This incident has been resolved.

Updates as published by mux (original).