Major incident
OneSignal: Users not progressing through journeys
Jul 1, 2026, 22:11 UTC
started
22:50 UTC
resolved
39 min
duration
Current status of OneSignal: Operational — live OneSignal status
Timeline
- Jul 1, 2026, 22:11 UTCidentifiedWe have identified the root cause and are working towards a resolution. Customers may experience users not progressing through their Journeys We will provide another update in 30 minutes.
- Jul 1, 2026, 22:39 UTCmonitoringWe have performed the necessary mitigation and customer journeys are now progressing successfully. Some customers may experience a 5-10 minutes lag
- Jul 1, 2026, 22:50 UTCresolvedThe issue has been resolved. All impacted systems are now operating normally.
Updates as published by OneSignal.
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- September 30, 2026 Database incident - impacting app IDs starting with e
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