Moneris outage history and status
Is Moneris down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.98%
uptime, 90 days
10
incidents, 90 days
1 h 30 min
median time to fix
Oct 25, 2026
last incident
Moneris components
(External) Card Brands / Marques de cartes (externes)
- American Express Operational
- Apple Pay Operational
- Diners Club Operational
- Discover Operational
- Google Pay Operational
- Interac Operational
- JCB Operational
- KONEK Operational
- Mastercard Operational
- UnionPay Operational
- Visa Operational
Transaction Method / Méthode de transaction
- In-store payments / Paiements en magasin Operational
- Online payments / Paiements en ligne Operational
- Moneris Checkout Operational
- Moneris Transit Checkout Operational
- Cloud / Plateforme Infonuagique Operational
- Transit payments / Paiements pour le transport en commun Operational
- Gift and Loyalty / Cadeau et fidélité Operational
- Host-to-Host / D'hôte à hôte Operational
- Wireless (4G / 5G) Processing / Traitement sans fil (4G / 5G) Operational
- Dial Processing / Traitement via ligne terrestre Operational
- Batch Upload and Retrieval via SFTP / Chargement et récupération par lots via SFTP Operational
- Instalink IVR / Système RVI d'Instalink Operational
- Authorization Centre IVR / Système RVI du Centre d'autorisation Operational
Merchant Portals / Portails marchands
- Merchant Direct / Marchand Direct Operational
- Go Portal / Portail Moneris Go Operational
- PAYD Administration / Administration PAYD Operational
- Developer Portal / Portail pour développeurs Operational
- Gift & Loyalty / Cadeaux et fidélité Operational
- Moneris Gateway / Merchant Resource Center Operational
- Moneris.com Operational
Reporting / Rapports
- Merchant Direct SFTP Reports / Rapports SFTP de Marchand Direct Operational
- Custom Gateway Reports / Rapports personnalisés de la Passerelle Moneris Operational
(External) Telecoms / Télécommunications
- Rogers Operational
- Bell Operational
- Telus Operational
Settlement / Règlement
- Settlement / Règlement Operational
Moneris Go
- Moneris Go Retail Terminal / Terminal de vente Moneris Go Détail Operational
- Moneris Go Retail Backoffice / Backoffice Moneris Go Détail Operational
- Tap to Pay / Paiement Rapide Operational
- Moneris Go Restaurant POS App / App Moneris Go Restaurant PDV Operational
- Moneris Go Restaurant Merchant Portal / Portail Moneris Go Restaurant Operational
- Moneris Go Restaurant KDS App / App KDS Moneris Go Restaurant Operational
Moneris outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 25, 2026, 13:10 UTC | Gift & Loyalty processing - Important Update Gift and Loyalty / Cadeau et fidélité | Minor | 1 h 21 min |
| Oct 22, 2026, 17:30 UTC | Moneris.com Live Chat - Important Update Moneris.com | Minor | 2 h 42 min |
| Oct 19, 2026, 18:13 UTC | Mastercard - Important Update Mastercard | Minor | 1 h 37 min |
| Oct 2, 2026, 13:14 UTC | Batch upload via SFTP - Important Update Batch Upload and Retrieval via SFTP / Chargement et récupération par lots via SFTP | Minor | 6 h 50 min |
| Oct 1, 2026, 16:07 UTC | Batch upload via SFTP - Important Update Batch Upload and Retrieval via SFTP / Chargement et récupération par lots via SFTP | Minor | 1 h 40 min |
| Sep 24, 2026, 18:27 UTC | Intermittent Interac declines - Important Update Interac | Minor | 1 h 09 min |
| Sep 10, 2026, 21:11 UTC | Interac TSP (Wallet Based declines) - Important Update Interac | Major | 27 min |
| Sep 1, 2026, 23:44 UTC | Terminal End of Day Reports - Important Update In-store payments / Paiements en magasin | Minor | 1 h 24 min |
| Aug 25, 2026, 22:13 UTC | Intermittent processing - Important Update In-store payments / Paiements en magasin, Online payments / Paiements en ligne, Moneris Checkout, Cloud / Plateforme Infonuagique | No impact | <1 min |
| Aug 15, 2026, 05:51 UTC | Important Update - Intermittent MasterCard processing issues Mastercard | Minor | 6 h 21 min |
| Jul 23, 2026, 15:53 UTC | Investigating - Important Update Online payments / Paiements en ligne, Moneris Go Retail Backoffice / Backoffice Moneris Go Détail, Tap to Pay / Paiement Rapide, Go Portal / Portail Moneris Go | Minor | 4 h 48 min |
| Jul 23, 2026, 07:54 UTC | Payment Processing - Important Update Online payments / Paiements en ligne | Minor | 45 min |
| Jul 16, 2026, 18:48 UTC | Rogers Wireless - Important Update Rogers | Major | 2 h 12 min |
| Jul 8, 2026, 17:30 UTC | Moneris Gateway - Shopify - Important Update Online payments / Paiements en ligne | Minor | 1 h 51 min |
| Jul 1, 2026, 02:29 UTC | Investigating - Important Update Moneris Go Retail Terminal / Terminal de vente Moneris Go Détail, Moneris Go Restaurant POS App / App Moneris Go Restaurant PDV | Minor | 10 h 38 min |
| Jun 24, 2026, 16:11 UTC | Investigating - Merchant Portals - Unable to login Merchant Direct / Marchand Direct, Go Portal / Portail Moneris Go | Minor | 24 h 10 min |
| Jun 24, 2026, 12:53 UTC | Investigating - Merchant Portals - Unable to login Merchant Direct / Marchand Direct, Go Portal / Portail Moneris Go | No impact | 1 h 19 min |
| Jun 22, 2026, 14:13 UTC | Moneris Go Retail - Important Update Moneris Go Retail Terminal / Terminal de vente Moneris Go Détail | No impact | <1 min |
| May 23, 2026, 17:19 UTC | Terminal Cloud Gateway - Important Update In-store payments / Paiements en magasin, Online payments / Paiements en ligne, Cloud / Plateforme Infonuagique | Minor | 2 h 39 min |
| May 17, 2026, 13:18 UTC | Merchant Direct SFTP file delay - Important Update Merchant Direct SFTP Reports / Rapports SFTP de Marchand Direct | No impact | <1 min |
| May 10, 2026, 08:07 UTC | Intermittent processing issues - Important Update Online payments / Paiements en ligne, Moneris Go Retail Terminal / Terminal de vente Moneris Go Détail, Moneris Go Restaurant POS App / App Moneris Go Restaurant PDV | No impact | <1 min |
| May 5, 2026, 09:00 UTC | Merchant Direct SFTP file delay - Important Update Merchant Direct SFTP Reports / Rapports SFTP de Marchand Direct | Minor | 2 h 19 min |
| May 5, 2026, 05:53 UTC | Intermittent processing - Important Update In-store payments / Paiements en magasin, Online payments / Paiements en ligne, Cloud / Plateforme Infonuagique | No impact | <1 min |
| May 2, 2026, 11:09 UTC | Merchant Direct SFTP file delay - Important Update Merchant Direct SFTP Reports / Rapports SFTP de Marchand Direct | Minor | 8 min |
| Apr 24, 2026, 15:34 UTC | Moneris Go connection to Cloud error - Important Update Moneris Go Retail Terminal / Terminal de vente Moneris Go Détail, Cloud / Plateforme Infonuagique | Minor | 1 h 07 min |
52 incidents in our archive since June 25, 2025.
When and where Moneris fails
By weekday
Most incidents start on Thu.
- Mon5
- Tue5
- Wed12
- Thu13
- Fri8
- Sat4
- Sun5
Most affected, last 12 months
- Online payments / Paiements en ligne12
- In-store payments / Paiements en magasin11
- Cloud / Plateforme Infonuagique8
- Go Portal / Portail Moneris Go8
- Moneris Go Retail Terminal / Terminal de vente Moneris Go Détail8
- Merchant Direct / Marchand Direct7
- Merchant Direct SFTP Reports / Rapports SFTP de Marchand Direct7
- Interac6
When Moneris went down with others
- Oct 22, 2026, 11:56 UTC 57 services reported incidents within the hour
- Oct 2, 2026, 12:15 UTC 14 services reported incidents within the hour
- Oct 1, 2026, 13:58 UTC 27 services reported incidents within the hour
- Jul 23, 2026, 14:35 UTC 33 services reported incidents within the hour
- Jul 8, 2026, 16:42 UTC 19 services reported incidents within the hour
Other payments & finance services
- Up actblue 100% · 90 d
- Up Affirm 100% · 90 d
- Up Afterpay 100% · 90 d
- Up Avalara 100% · 90 d
- Up bancolombia 100% · 90 d
- Up BBVA 100% · 90 d
- Up Bolt 100% · 90 d
- Up CAPITAL Button 100% · 90 d
FAQ
- Is Moneris down right now?
- At our last check Moneris's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Moneris go down?
- Moneris reported 10 incidents in the last 90 days (1 major or critical), with 27 minutes of major outage: 99.98% uptime.
- When was the last Moneris outage?
- The latest reported incident started on Oct 25, 2026, 13:10 UTC: "Gift & Loyalty processing - Important Update", resolved after 1 h 21 min.
- How long do Moneris outages last?
- Half of Moneris's incidents in the last 90 days were resolved within 1 h 30 min.
Source: Moneris official status page · RSS of Moneris incidents · status badge for your site