Major incident

Moneris: Rogers Wireless - Important Update

Affected: Rogers

Current status of Moneris: Operational — live Moneris status

Timeline

1. Jul 16, 2026, 18:48 UTC
   investigating
   Incident Number : INC0186336 Moneris has received reports of a third-party service disruption that may affect wireless terminals using Rogers SIM cards for some merchants in Western Canada. We are actively investigating and will provide an update as more information becomes available. Numéro d'Incident : INC0186336 Moneris has received reports of a third-party service disruption that may affect wireless terminals using Rogers SIM cards for some merchants in Western Canada. Nous enquêtons activement et fournirons une mise à jour dès que nous aurons plus d'informations.
2. Jul 16, 2026, 21:00 UTC
   resolved
   Incident Number : INC0186336 Rogers confirms the service disruption affecting wireless terminals using Rogers SIM cards for some merchants in Western Canada has been resolved, and normal transaction processing has resumed. Numéro d'Incident : INC0186336 Rogers confirme que l’interruption de service affectant les terminaux sans fil utilisant des cartes SIM Rogers chez certains commerçants de l’Ouest canadien a été résolue, et que le traitement normal des transactions a repris.

Updates as published by Moneris (original).