Minor incident

LiveIntent: Delays in custom reports generation

Oct 5, 2026, 13:22 UTC
started
22:09 UTC
resolved
8 h 47 min
duration

Affected: Scheduled Reports

Current status of LiveIntent: Operational — live LiveIntent status

Timeline

  1. Oct 5, 2026, 13:22 UTC
    investigating
    We have identified an issue with custom reports generation in the LiveIntent Platform. Users might experience delays for these reports. We will update you with findings and confirmation of affected services once collected. Additional communications will be sent periodically with updates while we move through identification, impact analysis, and recovery. We value your trust and apologize for any inconvenience.
  2. Oct 5, 2026, 14:30 UTC
    identified
    The issue affecting scheduled reports has been identified, and the team is working on a resolution. Real-time reports continue to operate as expected.
  3. Oct 5, 2026, 14:49 UTC
    identified
    Recovery is in progress and may take several hours to complete. We will provide further updates as recovery continues.
  4. Oct 5, 2026, 17:02 UTC
    identified
    Recovery remains in progress and is proceeding as expected. We will provide further updates as they become available.
  5. Oct 5, 2026, 20:33 UTC
    monitoring
    A fix has been implemented and the processing of data is underway. We will provide a final update when all processing is complete and reporting access is fully restored.
  6. Oct 5, 2026, 22:09 UTC
    resolved
    Data materialization is complete, and scheduled reports are currently being dispatched. The incident is now resolved

Updates as published by LiveIntent (original).

Other services with incidents at the same time

This was part of a wider event: 12 services reported incidents within the hour.

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