Minor incident
LiveIntent: Delays in custom reports generation
Oct 5, 2026, 13:22 UTC
started
22:09 UTC
resolved
8 h 47 min
duration
Affected: Scheduled Reports
Current status of LiveIntent: Operational — live LiveIntent status
Timeline
- Oct 5, 2026, 13:22 UTCinvestigatingWe have identified an issue with custom reports generation in the LiveIntent Platform. Users might experience delays for these reports. We will update you with findings and confirmation of affected services once collected. Additional communications will be sent periodically with updates while we move through identification, impact analysis, and recovery. We value your trust and apologize for any inconvenience.
- Oct 5, 2026, 14:30 UTCidentifiedThe issue affecting scheduled reports has been identified, and the team is working on a resolution. Real-time reports continue to operate as expected.
- Oct 5, 2026, 14:49 UTCidentifiedRecovery is in progress and may take several hours to complete. We will provide further updates as recovery continues.
- Oct 5, 2026, 17:02 UTCidentifiedRecovery remains in progress and is proceeding as expected. We will provide further updates as they become available.
- Oct 5, 2026, 20:33 UTCmonitoringA fix has been implemented and the processing of data is underway. We will provide a final update when all processing is complete and reporting access is fully restored.
- Oct 5, 2026, 22:09 UTCresolvedData materialization is complete, and scheduled reports are currently being dispatched. The incident is now resolved
Updates as published by LiveIntent (original).
Other services with incidents at the same time
This was part of a wider event: 12 services reported incidents within the hour.
- TeamViewer 14:18 UTC · DEX Platform West Europe (WEU1)
- DataCamp 13:56 UTC · Interactive Alteryx exercises unavailable
- 3DSOutscale 13:44 UTC · [cloudgouv-eu-west-1] Incident API / API Incident
- LiveKit 13:34 UTC · Investigating scaling issue affecting Cloud Agents in EU (Frankfurt)
- Voyado 13:16 UTC · Engage - queue/buildup of some contact events
- Gong 13:12 UTC · People, Flows, and Gong Extension - Service disruption
- Anthropic (Claude) 13:05 UTC · Elevated errors for Claude Mythos 5.1 and Claude Fable 5.1
- Tiendanube AR 13:03 UTC · Interrupción parcial identificada - Administrador Nube
- IG 13:00 UTC · login issues on web trading platform
- Imagine Learning 12:56 UTC · Imagine Math - Rostering updates delayed
- CivicPlus 12:46 UTC · Web Central Degraded Performance
- OpenAI 12:44 UTC · Issues saving and editing Pages
- Netlify 12:44 UTC · Error accessing Netlify-hosted sites
More LiveIntent incidents
- October 26, 2026 Custom reports delayed
- October 23, 2026 Custom Reports Unavailable
- October 6, 2026 Delays in custom reports
- September 28, 2026 Platform Latency Issues
- September 28, 2026 Ad Serving Issue
- September 24, 2026 Delayed scheduled reports