Minor incident

JWX: Elevated Video Errors

Oct 28, 2026, 23:50 UTC

started

02:09 UTC

resolved October 29, 2026

2 h 19 min

duration

Affected: Live Channels

Current status of JWX: Operational — live JWX status

Timeline

Oct 28, 2026, 23:50 UTC
identified
Third party provider issue impacting Instant Live.
Oct 29, 2026, 00:17 UTC
identified
The issue has been identified and we are seeing signs of recovery. This issue occurred between 23:29 and 00:01 UTC. Video playback and ingest was unavailable at during this time.
Oct 29, 2026, 00:48 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Oct 29, 2026, 02:09 UTC
resolved
This incident has been resolved.

Updates as published by JWX (original).

This was part of a wider event: 17 services reported incidents within the hour.

VOXO 00:28 UTC · AI Agent calls degraded
Imperva 00:09 UTC · [INC-1173] - QRO PoP Connectivity Issue
Oracle NetSuite Service 00:00 UTC · _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6Njk5MjA2OTk3ODQ1fQo=
Uscreen 23:51 UTC · Degraded live streaming and video playback
LiveKit 23:47 UTC · Investigating failing calls and RoomService API failures in US East and dashboard issues
Twilio 23:44 UTC · Link Shortening Redirect Errors on Branded Domains
Intellistack 23:29 UTC · Streamline Workflows intermittent failures from Spectrum Internet Traffic
Cloudflare 23:25 UTC · Network Performance Issues in Queretaro, MX
Buildkite 23:17 UTC · Increased latency and error rates
Flexera System Status Dashboard 23:03 UTC · Spot - AWS China North - Instance Management Operations Disruption
Kraken 22:54 UTC · FIX API connectivity issues