Critical incident

JFrog Cloud: JFrog Cloud Platform - Multiple Service Disruptions in GCP Europe West

Affected: Artifactory, Security - Xray, Security - JAS, Security - Curation, Security - Catalog, Security - Runtime, Distribution

Current status of JFrog Cloud: Operational — live JFrog Cloud status

Timeline

1. Oct 20, 2026, 06:04 UTC
   investigating
   We are currently experiencing service disruptions affecting multiple services in our GCP Europe West region. Google Cloud has confirmed an ongoing infrastructure incident affecting network connectivity in the region. Our teams are actively monitoring the situation and coordinating with Google Cloud Support.
2. Oct 20, 2026, 08:53 UTC
   identified
   The service disruption has been linked to an ongoing Google Cloud infrastructure incident affecting multiple services in the Europe West region. Google Cloud is actively investigating the issue. Our teams are continuing to assess the impact and explore mitigation options to restore the affected services.
3. Oct 20, 2026, 12:10 UTC
   resolved
   All affected services in our GCP Europe West region have been fully restored, and all customers are operating normally. We have validated the recovery and confirmed that service health and availability have returned to normal, with no further issues identified. We will continue to monitor the environment to ensure ongoing stability.

Updates as published by JFrog Cloud (original).