Minor incident

Worldpay: INC0697249 - We are aware of potential issues with a Third Party

Oct 20, 2026, 06:54 UTC
started
14:36 UTC
resolved
7 h 42 min
duration

Affected: Authorization & Payments

Current status of Worldpay: Operational — live Worldpay status

Timeline

  1. Oct 20, 2026, 06:54 UTC
    investigating
    We are currently aware of a technical issue with a third-party issuer, that may be causing transaction processing errors on the Worldwide Payment Gateway (WPG). Technical resources are monitoring the issue and will provide updates as received.
  2. Oct 20, 2026, 07:35 UTC
    identified
    We are continuing to experience a technical issue with a third-party issuer, that may be causing transaction processing errors on multiple platforms. Technical resources are monitoring the issue and will provide updates as received.
  3. Oct 20, 2026, 09:41 UTC
    identified
    We are continuing to experience a technical issue with a third-party issuer, that may be causing transaction processing errors on multiple platforms. Card Issuer Revolut have now issued a public statement in relation to an issue they are currently experiencing.
  4. Oct 20, 2026, 14:36 UTC
    resolved
    The Third Party has resolved the technical issue which caused transaction processing errors on multiple platforms. Worldpay will continue to closely monitor the environment for stability.

Updates as published by Worldpay (original).

Other services with incidents at the same time

This was part of a wider event: 26 services reported incidents within the hour.

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