Minor incident
Worldpay: INC0697249 - We are aware of potential issues with a Third Party
Oct 20, 2026, 06:54 UTC
started
14:36 UTC
resolved
7 h 42 min
duration
Affected: Authorization & Payments
Current status of Worldpay: Operational — live Worldpay status
Timeline
- Oct 20, 2026, 06:54 UTCinvestigatingWe are currently aware of a technical issue with a third-party issuer, that may be causing transaction processing errors on the Worldwide Payment Gateway (WPG). Technical resources are monitoring the issue and will provide updates as received.
- Oct 20, 2026, 07:35 UTCidentifiedWe are continuing to experience a technical issue with a third-party issuer, that may be causing transaction processing errors on multiple platforms. Technical resources are monitoring the issue and will provide updates as received.
- Oct 20, 2026, 09:41 UTCidentifiedWe are continuing to experience a technical issue with a third-party issuer, that may be causing transaction processing errors on multiple platforms. Card Issuer Revolut have now issued a public statement in relation to an issue they are currently experiencing.
- Oct 20, 2026, 14:36 UTCresolvedThe Third Party has resolved the technical issue which caused transaction processing errors on multiple platforms. Worldpay will continue to closely monitor the environment for stability.
Updates as published by Worldpay (original).
Other services with incidents at the same time
This was part of a wider event: 26 services reported incidents within the hour.
- Palo Alto Networks Cloud Services 07:52 UTC · [Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD] Degraded Performance in UK Region
- ShipStation 07:51 UTC · DPD label creation
- DataCamp 07:51 UTC · Alteryx exercises unavailable
- Thomson Reuters Legal 07:47 UTC · CoCounsel now UK and EU Chats and uploads are failing
- Feefo 07:47 UTC · Significant outage to all inbound traffic
- Netlify 07:47 UTC · Agent Runner failures
- ClickHouse Cloud 07:39 UTC · Google Cloud Outage
- Sourcegraph 07:38 UTC · Sourcegraph Cloud is degraded in Europe region
- 360 Monitoring 07:34 UTC · False alerts about "no data" or other events might be received for servers
- MongoDB Cloud 07:32 UTC · GCP Availability Zone europe-west2-b connectivity issues
- Cloudways 07:29 UTC · Autonomous: Partial Service Degradation – London Region
- Grafana Cloud 07:28 UTC · IRM outage in the region prod-gb-south-0 and prod-eu-west-0
- Lightspeed 07:26 UTC · Restaurant O-Series: Brief API degradation
- Nextiva 07:22 UTC · Nextiva Contact Center Client Issues
- Contentful 07:22 UTC · Insights Dashboard failing to load
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