Critical incident

JFrog Cloud: JFrog Cloud Platform - Multiple Service Disruptions in Azure Southeast Asia

Affected: Artifactory, Security - Xray, Security - JAS, Security - Curation, Security - Catalog, Security - Runtime

Current status of JFrog Cloud: Operational — live JFrog Cloud status

Timeline

1. Oct 18, 2026, 07:08 UTC
   investigating
   We are currently investigating an issue affecting multiple customers in our Azure Southeast Asia region, resulting in degraded Artifactory and Xray services. Our engineering teams are actively investigating the issue and working to restore normal service as soon as possible.
2. Oct 18, 2026, 08:03 UTC
   identified
   We have identified an issue affecting Artifactory and Xray services in our Azure Southeast Asia region during scheduled Microsoft Azure maintenance. Our engineering teams are actively working with Microsoft Azure Support to investigate the disruption and restore normal service as soon as possible.
3. Oct 18, 2026, 09:40 UTC
   resolved
   The issue affecting Artifactory and Xray services in our Azure Southeast Asia region has been resolved. The affected services have been restored, and service health has returned to normal following the recovery of the underlying database infrastructure.

Updates as published by JFrog Cloud (original).