No impact incident

IXOPAY: Aperia Compliance Service Issues

Oct 1, 2026, 16:35 UTC
started
19:02 UTC
resolved
2 h 26 min
duration

Affected: Merchant Management & Reporting, Self-Assessment Questionnaires, ASV Scanning, Secure Document Upload, Script Monitor, Merchant Protection

Current status of IXOPAY: Operational — live IXOPAY status

Timeline

  1. Oct 1, 2026, 16:35 UTC
    investigating
    Teams are currently investigating service issues affecting the Aperia Compliance platform. Updates will be posted here as they become available.
  2. Oct 1, 2026, 17:38 UTC
    monitoring
    As of 17:24 UTC, access to the Aperia Compliance platform has been restored. Our teams are continuing to monitor performance to ensure stability, and we will provide another update once this issue is fully resolved."
  3. Oct 1, 2026, 19:02 UTC
    resolved
    The issue affecting the Aperia Compliance platform has been resolved, and normal service has resumed as of 17:24 UTC. Our technical teams will continue to analyze the incident to determine the underlying cause.

Updates as published by IXOPAY (original).

Other services with incidents at the same time

This was part of a wider event: 47 services reported incidents within the hour.

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