IXOPAY outage history and status
Is IXOPAY down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
98.85%
uptime, 90 days
11
incidents, 90 days
—
median time to fix
Oct 20, 2026
last incident
IXOPAY components
AI Payments Intelligence
- AI Payments Intelligence Portal Operational
Support
- IXOPAY Customer Experience Portal Operational
- Support Phone Number Operational
- TokenEx Client Portal Operational
IXOPAY Compliance
- Merchant Management & Reporting Operational
- Self-Assessment Questionnaires Operational
- ASV Scanning Operational
- Secure Document Upload Operational
- Script Monitor Operational
- Merchant Protection Operational
Payment Orchestration
- Transaction Processing API Operational
- Tokenization Service Operational
- 3-D Secure Engine Operational
- Hosted Payment Pages Operational
- BI Data Source Operational
- Admin UI Operational
- Dashboards Operational
- API Documentation Operational
- Test/Sandbox Environment Operational
Universal Tokenization
- iFrame Operational
- API v1 Operational
- API v2 Operational
- Transparent Gateway API v1 Operational
- Transparent Gateway API v2 Operational
- Payment Services v1 (Active Merchant) Operational
- Payment Services v2 Operational
- Batch/MFT Operational
- Test/Sandbox Environment Operational
- Fraud Services Operational
IXOPAY outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 20, 2026, 20:36 UTC | pciapply.com Service Disruption | No impact | — |
| Oct 16, 2026, 16:08 UTC | Intermittent Network Tokenization Timeouts API v2 | No impact | no update since Oct 16, 2026 |
| Oct 14, 2026, 16:10 UTC | pciapply.com Portal Unavailable | No impact | — |
| Oct 13, 2026, 18:56 UTC | Universal Tokenization Service Issues iFrame, API v1, API v2, Transparent Gateway API v1, Transparent Gateway API v2, Payment Services v1 (Active Merchant) | No impact | 15 h 23 min |
| Oct 6, 2026, 10:23 UTC | Intermittent issues with AI Payments Intelligence Portal | No impact | — |
| Oct 1, 2026, 16:35 UTC | Aperia Compliance Service Issues Merchant Management & Reporting, Self-Assessment Questionnaires, ASV Scanning, Secure Document Upload, Script Monitor, Merchant Protection | No impact | 2 h 26 min |
| Sep 30, 2026, 20:25 UTC | Performance Issues - PCI Apply | No impact | — |
| Sep 24, 2026, 20:26 UTC | Script Monitor "Get Started" Page Not Loading | No impact | — |
| Sep 21, 2026, 17:17 UTC | Brief Service Interruption | No impact | — |
| Sep 16, 2026, 09:50 UTC | Support portal and ticketing intermittently unavailable — third-party service disruption IXOPAY Customer Experience Portal | Major | 24 h 07 min |
| Aug 6, 2026, 20:12 UTC | TokenEx APIv2 Issues API v2 | Major | 54 min |
| Jul 15, 2026, 07:36 UTC | Increased 3DS Mastercard errors 3-D Secure Engine | Minor | 1 h 29 min |
| Jun 19, 2026, 09:36 UTC | Payment Orchestration Service Disruption Transaction Processing API, Tokenization Service, 3-D Secure Engine, Hosted Payment Pages, BI Data Source, Admin UI | Major | 4 h 52 min |
| Jun 18, 2026, 15:28 UTC | TokenEx Service Issues iFrame, API v1, API v2, Transparent Gateway API v1, Transparent Gateway API v2, Payment Services v1 (Active Merchant) | Major | 36 min |
| Jun 15, 2026, 20:48 UTC | Universal Tokenization Maintenance: US Region - June 2026 iFrame, API v1, API v2, Transparent Gateway API v1, Transparent Gateway API v2, Payment Services v1 (Active Merchant) | No impact | 26 h 32 min |
| May 21, 2026, 14:00 UTC | Brief Service Interruption | No impact | <1 min |
| May 14, 2026, 22:26 UTC | TokenEx APIv2 Service Interruption API v2 | No impact | 53 min |
| May 11, 2026, 14:30 UTC | Elevated Transaction Processing Errors Transaction Processing API | No impact | 25 h 43 min |
| Feb 12, 2026, 13:03 UTC | Brief Firewall VM degradation in US datacenter | No impact | — |
| Jan 28, 2026, 14:55 UTC | TokenEx APIv1 service degradation API v1 | Major | 1 h 17 min |
| Jan 9, 2026, 17:15 UTC | Issues with EU customer support phone line Support Phone Number | No impact | 6 days 18 h |
| Jan 6, 2026, 18:49 UTC | Issues with US customer support phone line Support Phone Number | Major | 7 h 20 min |
| Dec 29, 2025, 12:56 UTC | Universal Tokenization Platform - APIv1 Degraded Performance | No impact | — |
| Dec 11, 2025, 23:59 UTC | Service Interruption: APIv2 (Resolved) API v2 | No impact | <1 min |
| Nov 18, 2025, 11:53 UTC | Elevated Transaction Processing Errors Transaction Processing API, IXOPAY Customer Experience Portal, Tokenization Service, 3-D Secure Engine, Hosted Payment Pages, BI Data Source | Minor | 21 h 38 min |
50 incidents in our archive since June 12, 2023.
When and where IXOPAY fails
By weekday
Most incidents start on Thu.
- Mon9
- Tue10
- Wed12
- Thu13
- Fri4
- Sat1
- Sun1
Most affected, last 12 months
- API v27
- API v14
- 3-D Secure Engine3
- iFrame3
- Payment Services v1 (Active Merchant)3
- Payment Services v23
- Test/Sandbox Environment3
- Transaction Processing API3
When IXOPAY went down with others
- Sep 16, 2026, 08:10 UTC 47 services reported incidents within the hour
- Nov 18, 2025, 10:52 UTC 172 services reported incidents within the hour
Scheduled maintenance
- Oct 28, 2026, 08:30 UTC IXOPAY Payment Orchestration - Vault Maintenance
Other payments & finance services
- Up actblue 100% · 90 d
- Up Affirm 100% · 90 d
- Up Afterpay 100% · 90 d
- Up Avalara 100% · 90 d
- Up bancolombia 100% · 90 d
- Up BBVA 100% · 90 d
- Up Bolt 100% · 90 d
- Up CAPITAL Button 100% · 90 d
FAQ
- Is IXOPAY down right now?
- At our last check IXOPAY's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does IXOPAY go down?
- IXOPAY reported 11 incidents in the last 90 days (2 major or critical), with 1,494 minutes of major outage: 98.85% uptime.
- When was the last IXOPAY outage?
- The latest reported incident started on Oct 20, 2026, 20:36 UTC: "pciapply.com Service Disruption", resolved after —.
- How long do IXOPAY outages last?
- Half of IXOPAY's incidents in the last 90 days were resolved within —.
Source: IXOPAY official status page · RSS of IXOPAY incidents · status badge for your site