Major incident

Mews: Reservation from booking.com are delayed and updates are failing

Affected: Mews Marketplace

Current status of Mews: Operational — live Mews status

Timeline

1. Nov 4, 2026, 11:02 UTC
   investigating
   We are unable to reach booking.com APIs. We are investigating the issue. Currently no updates are automatically sent to booking.com nor any reservations are retrieved from booking.com
2. Nov 4, 2026, 11:15 UTC
   identified
   Booking.com is experiencing an outage. https://connectivity-status.booking.com/ We are monitoring situation from our side. Once the outage is resolved all the updates will be automatically sent to booking.com
3. Nov 4, 2026, 11:58 UTC
   monitoring
   The outage on booking.com side has been resolved. The retry of all the failed price, restriction and availability updates is in the progress. Missing reservations will shortly appear in Mews.
4. Nov 4, 2026, 12:58 UTC
   resolved
   All the failed updates were successfully resend to booking.com

Updates as published by Mews (original).