Minor incident

Scalable Capital: Identity verification process France, Spain, Italy, Netherlands

Oct 23, 2026, 09:38 UTC

started

09:48 UTC

resolved

10 min

duration

Affected: Video Identification (France, Spain, Italy, Netherlands)

Current status of Scalable Capital: Operational — live Scalable Capital status

Timeline

Oct 23, 2026, 09:38 UTC
identified
We are currently investigating technical limitations with the identity verification process for France, Spain, Italy and the Netherlands. We are working with our partner to find a timely solution.
Oct 23, 2026, 09:48 UTC
resolved
This incident has been resolved.

Updates as published by Scalable Capital (original).

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