Critical incident

Cloudflare: Cloudflare Zero Trust connectivity

Affected: Dashboard, Zero Trust

Current status of Cloudflare: Partial outage — live Cloudflare status

Timeline

1. Oct 20, 2026, 03:20 UTC
   investigating
   Cloudflare is investigating an issue with traffic that goes through Cloudflare One Gateway when an identity policy is present in the policy decision. This impacts all onramps to Cloudflare One Gateway. Cloudflare One Gateway policies with no identity policy are unaffected. We are also seeing impact to the Cloudflare Dashboard and are investigating further.
2. Oct 20, 2026, 03:47 UTC
   investigating
   We are continuing to investigate the issue.
3. Oct 20, 2026, 04:09 UTC
   investigating
   We are continuing to investigate the issue.
4. Oct 20, 2026, 04:22 UTC
   investigating
   We are continuing to investigate the issue.
5. Oct 20, 2026, 04:40 UTC
   identified
   The issue has been identified and a fix is being implemented.
6. Oct 20, 2026, 04:44 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
7. Oct 20, 2026, 05:46 UTC
   monitoring
   The Cloudflare Access API continues to experience higher-than-normal error rates and increased latency. We are working to resolve the remaining API issues. Edge functionality, including Access logins and Cloudflare Secure Web Gateway connectivity, has been fully restored. We continue to monitor these services.
8. Oct 20, 2026, 06:14 UTC
   monitoring
   The Cloudflare Access API has been fully restored, with error rates and latency returning to normal levels. We continue to monitor these services.
9. Oct 20, 2026, 06:32 UTC
   resolved
   This incident has been resolved.

Updates as published by Cloudflare (original).