OutageDB

Major incident

Infobip: Multiple Locations - Voice service degradation

Jul 15, 2026, 10:01 UTC
started
10:01 UTC
resolved
<1 min
duration

Affected: Great Britain, Hong Kong, Indonesia, Malaysia, Pakistan, Saudi Arabia, South Africa, Turkey, United Arab Emirates

Current status of Infobip: Operational — live Infobip status

Timeline

  1. Jul 15, 2026, 10:01 UTC
    resolved
    We had experienced an issue affecting general Voice traffic processing and Calls routing across multiple locations specified in the components section below. During the specified period, part of Infobip customers may have experienced issues in establishing Voice calls and processing inbound Calls routing. Start (UTC): 15 July 08:52 End (UTC): 15 July 09:35 Impact: Voice traffic processing and Call routing degradation

Updates as published by Infobip (original).

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