Major incident
Granola: Multilingual transcription on macOS and Windows is down
Aug 3, 2026, 17:59 UTC
started
17:58 UTC
resolved August 4, 2026
23 h 59 min
duration
Current status of Granola: Operational — live Granola status
Timeline
- Aug 3, 2026, 17:59 UTCinvestigatingWe're experiencing an outage on multilingual transcription across our desktop apps - if you have "multi" selected in your Granola language preference you may see failures to connect. This is the result of an outage with our transcription provider - they're working on fixing it. In the meantime, if you're able to transcribe meetings in English, you can switch to the English-language transcription option in Granola Settings > Preferences.
- Aug 3, 2026, 19:03 UTCmonitoringWe're seeing signs of recovery from our transcription provider - we're continuing to monitor the situation but multilingual transcription should be working as normal.
- Aug 4, 2026, 17:58 UTCresolvedThis issue is resolved now. Apologies for any disruption!
Updates as published by Granola.
Other services with incidents at the same time
This was part of a wider event: 42 services reported incidents within the hour.
- MongoDB Cloud 18:47 UTC · Elevated errors on VoyageAI APIs
- Read AI 18:42 UTC · Read AI may not join some Zoom meetings
- PowerSchool Products 17:58 UTC · CMP / Ecollect Forms - 504 Gateway Timeout in Parent Portal
- ITS Network & Systems 17:20 UTC · Financial Aid Portal Offline
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