Major incident

Granola: Multilingual transcription on macOS and Windows is down

Aug 3, 2026, 17:59 UTC
started
17:58 UTC
resolved August 4, 2026
23 h 59 min
duration

Current status of Granola: Operational — live Granola status

Timeline

  1. Aug 3, 2026, 17:59 UTC
    investigating
    We're experiencing an outage on multilingual transcription across our desktop apps - if you have "multi" selected in your Granola language preference you may see failures to connect. This is the result of an outage with our transcription provider - they're working on fixing it. In the meantime, if you're able to transcribe meetings in English, you can switch to the English-language transcription option in Granola Settings > Preferences.
  2. Aug 3, 2026, 19:03 UTC
    monitoring
    We're seeing signs of recovery from our transcription provider - we're continuing to monitor the situation but multilingual transcription should be working as normal.
  3. Aug 4, 2026, 17:58 UTC
    resolved
    This issue is resolved now. Apologies for any disruption!

Updates as published by Granola.

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This was part of a wider event: 42 services reported incidents within the hour.

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