OutageDB

Critical incident

University of Waterloo: Ongoing network interruption at remote sites - Outage

Sep 4, 2026, 13:51 UTC
started
19:21 UTC
resolved
5 h 31 min
duration

Affected: Internet

Current status of University of Waterloo: Minor issues — live University of Waterloo status

Timeline

  1. Sep 4, 2026, 13:51 UTC
    investigating
    IST is investigating recurring interruptions to network connectivity at the following remote sites: ARC CAT FRL IA IHB PHR PLP RIA We are working with the service provider to identify the issue.
  2. Sep 4, 2026, 19:21 UTC
    resolved
    Connectivity at the remote sites was restored at approximately 10:05 AM this morning. The problem was in the service provider network. They are continuing to investigate the root cause.

Updates as published by University of Waterloo (original).

Other services with incidents at the same time

This was part of a wider event: 14 services reported incidents within the hour.

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