Major incident

Granola: AI features in Granola are down

Current status of Granola: Operational — live Granola status

Timeline

1. Aug 16, 2026, 16:24 UTC
   investigating
   Generating AI-enhanced notes and Granola chat are currently down. We're investigating why and will provide an update shortly.
2. Aug 16, 2026, 16:39 UTC
   monitoring
   We've rolled back to a previous healthy version and AI features in Granola are now working as usual. We're working to identify the root cause and are monitoring for any further issues. Apologies for any disruption!
3. Aug 16, 2026, 17:00 UTC
   identified
   The earlier issues with AI features have had a knock-ok effect on some other Granola features like upgrading subscriptions, and adding notes to folders or sharing notes with your team. We're working on resolving these problems.
4. Aug 16, 2026, 17:10 UTC
   resolved
   Granola services should now be up and running again - let us know at [[email protected]](mailto:[email protected] "[email protected]") if you're still having issues. Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry for any disruption.

Updates as published by Granola.