Major incident

Granola: Granola services down for some users

Current status of Granola: Operational — live Granola status

Timeline

1. Jul 16, 2026, 08:19 UTC
   investigating
   We're receiving reports that login pages for Granola are not loading. At the moment this looks like an outage of our third-party auth provider - we've escalated to them and are investigating any mitigations.
2. Jul 16, 2026, 08:36 UTC
   identified
   A third-party service we use for logins and authorization is currently experiencing an outage. This is affecting all new logins to Granola, and some currently-logged-in users may experience degraded app functionality, such as notes not loading or Chat queries not working. We're investigating mitigations urgently and our auth provider are also working on the issue - you can follow for updates here: [https://status.workos.com/incidents/b52fkqjzcl20](https://status.workos.com/incidents/b52fkqjzcl20 "https://status.workos.com/incidents/b52fkqjzcl20")
3. Jul 16, 2026, 10:14 UTC
   monitoring
   We're beginning to see slow signs of recovery - logins are succeeding again and other features in the app should begin to start working.
4. Jul 16, 2026, 10:54 UTC
   resolved
   All Granola services should be operational - we're sorry for any disruption. If you're still having problems, head to our help center at [help.granola.ai](http://help.granola.ai "help.granola.ai").

Updates as published by Granola.