Major incident

Grafana Cloud: Metrics: Evelvated Read and Ruler Errors.

Oct 19, 2026, 15:06 UTC

started

17:56 UTC

resolved

2 h 50 min

duration

Affected: GCP US Central - prod-us-central-0: Querying

Current status of Grafana Cloud: Operational — live Grafana Cloud status

Timeline

Oct 19, 2026, 15:06 UTC
investigating
We are currently investigating an issue causing elevated read and ruler errors. We will provide another update as soon as we have more to share.
Oct 19, 2026, 15:48 UTC
monitoring
Errors have stopped since 15:15 UTC. We are continuing to monitor.
Oct 19, 2026, 17:56 UTC
resolved
This incident has been resolved.

Updates as published by Grafana Cloud (original).

Genetec Cloud Products 16:03 UTC · The SC SaaS Portal is experiencing degraded availability on East US
IT 16:03 UTC · ITS Billing Portal (Pinnacle) under investigation
CP Public 16:00 UTC · Some chargers may appear offline or have connectivity issues
BeatStars 15:51 UTC · Potential site uptime issue
GitHub 15:49 UTC · Degraded availability for GitHub Actions, GitHub Pages and Webhooks
Buildkite 15:45 UTC · Delayed Hosted Agents instance creation
Kajabi 15:38 UTC · Kajabi Mobile App Showing an Error and Blank Screen
Infoblox 15:36 UTC · Issues Accessing and Updating DNS and DHCP Configurations (EU Region)
Adjust 15:23 UTC · Adjust Dashboard Access
Peloton 15:20 UTC · Some members incorrectly received a notification that their membership payment failed
Twilio 15:06 UTC · Voice Call Failures from a Subset of Twilio Phone Numbers to Portugal
UC Davis 15:00 UTC · Outage: Pinnacle services unavailable
Linode 14:49 UTC · Connectivity Issue - US-ORD
Brevo 14:47 UTC · Elevated error on public API
GPORTAL 14:39 UTC · Incident Notification: Dallas Data Center – Mechanical Disturbance