Critical incident
Onshape: Unable to open documents in all regions
Mar 18, 2026, 16:20 UTC
started
18:03 UTC
resolved
1 h 44 min
duration
Affected: North America, Western Europe, Southeast Asia, Australia, Northeast Asia
Current status of Onshape: Operational — live Onshape status
Timeline
- Mar 18, 2026, 16:20 UTCinvestigatingWe are receiving reports of documents being slow or unable to open in all regions. We are investigating and will provide an update within 30 minutes.
- Mar 18, 2026, 16:22 UTCinvestigatingWe are continuing to investigate this issue.
- Mar 18, 2026, 17:48 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Mar 18, 2026, 18:03 UTCresolvedThis incident has been resolved.
Updates as published by Onshape (original).
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More Onshape incidents
- October 22, 2026 Failed signups and version creation failures
- October 21, 2026 Errors creating accounts, problems loading documents
- October 20, 2026 Exports are delayed in all regions, interruptions when modeling.
- October 16, 2026 Intermittent Performance degradation
- September 29, 2026 Drawings performance degradation
- September 11, 2026 Imports/exports/notifications are not working