No impact incident

Gorgias: Degraded Voice performance

Nov 5, 2026, 14:39 UTC

started

15:57 UTC

resolved

1 h 18 min

duration

Current status of Gorgias: Operational — live Gorgias status

Timeline

Nov 5, 2026, 14:39 UTC
identified
We’re experiencing issues with incoming and outgoing calls. Calls may fail to connect to agents, and outgoing calls may show an error. We’ve identified the cause and are deploying a fix.
Nov 5, 2026, 15:44 UTC
monitoring
A fix has been deployed and calls and SMS are recovering. We’re monitoring the results.
Nov 5, 2026, 15:57 UTC
resolved
This incident has been resolved.

Updates as published by Gorgias (original).

This was part of a wider event: 22 services reported incidents within the hour.

GoTo 15:36 UTC · LogMeIn Rescue, Pro, Central, and G2ARS v5 - Session failures
MIT 15:36 UTC · Cognos (reports.mit.edu) Unavaliable
Yoto 15:29 UTC · Yoto Space issue under investigation
OpenAI 15:25 UTC · ChatGPT Work and Dots Errors
bunny.net 15:23 UTC · Degraded API Response Times
Cielo 15:19 UTC · Indisponibilidade parcial nas transações da bandeira Alelo Auto
Cursor 15:06 UTC · composer-2.5 degraded
Cloudflare 15:05 UTC · Network disruption across multiple colocations in India
Nextech 15:03 UTC · Degraded Performance
Telnyx 14:57 UTC · Data Connectivity Issues - IMSI1
Amplitude 14:56 UTC · Session Replay capturing more sessions than configured
Cielo 14:53 UTC · Indisponibilidade em funcionalidades de Logística
Kennesaw State University 14:43 UTC · Kaltura Capture Issue With Newly Uploaded Videos
Kaseya 14:39 UTC · Datto Endpoint Backup for PC - US Region Cloud Siris 279760 - Degraded Backup Functionality
Anaplan 14:37 UTC · Platform Alerts