Major incident

Kennesaw State University: Kaltura Capture Issue With Newly Uploaded Videos

Nov 5, 2026, 14:43 UTC
started
ongoing
not resolved yet
—
duration

Affected: Kaltura MediaSpace

Current status of Kennesaw State University: Minor issues — live Kennesaw State University status

Timeline

  1. Nov 5, 2026, 14:43 UTC
    investigating
    We are currently experiencing an issue with Kaltura and Kaltura Capture that is preventing newly uploaded videos from being edited or having quizzes added. Previously uploaded videos and newly uploaded videos remain viewable and playable. The issue only affects editing and quiz creation functionality. We are actively working with the vendor to resolve the issue. A manual workaround is available for urgent cases only and requires administrative assistance. If you have a business-critical need, please contact the Service Desk for assistance. Thank you for your patience while we work toward a resolution.
  2. Nov 5, 2026, 14:44 UTC
    investigating
    We are continuing to investigate this issue.

Updates as published by Kennesaw State University (original).

Other services with incidents at the same time

This was part of a wider event: 22 services reported incidents within the hour.

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