Major incident

ElevenLabs: Agent SIP Conversation Disruption

Oct 8, 2026, 15:19 UTC

started

15:43 UTC

resolved

25 min

duration

Current status of ElevenLabs: Operational — live ElevenLabs status

Timeline

Oct 8, 2026, 15:00 UTC
investigating
We are currently investigating an issue causing call failures in Agent conversations using SIP. Non-SIP Agent conversations are unaffected.
Oct 8, 2026, 15:43 UTC
resolved
We have monitored error metrics and have confirmed that as of 15:15 UTC, we do not see continuing Agent SIP conversation failures. We will conduct an internal investigation and post a full Root Cause Analysis upon conclusion.

Updates as published by ElevenLabs.

This was part of a wider event: 15 services reported incidents within the hour.

BrowserStack 16:09 UTC · Spectra (Accessibility Rule Engine) is facing issues
Nextech 16:04 UTC · Important ICP notice: Sensorimotor information verification
Tailscale 15:51 UTC · Admin Panel Login Issues
Paysafe 15:51 UTC · Service Disruption - Card payments API
UM IT Systems 15:31 UTC · Grammarly Outage
Weglot 15:19 UTC · Marketing Website Down
Mercado Pago 15:18 UTC · ALL SITES - Delay in Webhook Payments notifications
Klaviyo 15:00 UTC · Login and page loading issues
Workato Americas 14:51 UTC · Workato Performance Degradation
Thomson Reuters Legal 14:49 UTC · CoCounsel and CoCounsel New Experience Latency and Errors
HubSpot 14:45 UTC · Marketing email statistics are delayed
Kinsta 14:42 UTC · Service disruption at the Northern Virginia (US East 4) data center
Netlify 14:34 UTC · Elevated Edge Function Errors
Chargebee 14:31 UTC · API Service Degradation - EU Region
Granola 14:23 UTC · Notes failing to load in Granola desktop app