Minor incident

Chargebee: API Service Degradation - EU Region

Oct 8, 2026, 14:31 UTC

started

09:24 UTC

resolved October 10, 2026

42 h 53 min

duration

Affected: API (EU)

Current status of Chargebee: Operational — live Chargebee status

Timeline

Oct 8, 2026, 14:31 UTC
identified
We are investigating a service interruption affecting our API. We will provide updates as we progress.
Oct 8, 2026, 14:45 UTC
monitoring
We experienced intermittent API errors between 12:50 UTC and 14:26 UTC. Services have recovered, and we are monitoring them for ongoing stability.
Oct 10, 2026, 09:24 UTC
resolved
This incident has been resolved.

Updates as published by Chargebee (original).

This was part of a wider event: 15 services reported incidents within the hour.

Weglot 15:19 UTC · Marketing Website Down
ElevenLabs 15:19 UTC · Agent SIP Conversation Disruption
Mercado Pago 15:18 UTC · ALL SITES - Delay in Webhook Payments notifications
Klaviyo 15:00 UTC · Login and page loading issues
Workato Americas 14:51 UTC · Workato Performance Degradation
Thomson Reuters Legal 14:49 UTC · CoCounsel and CoCounsel New Experience Latency and Errors
HubSpot 14:45 UTC · Marketing email statistics are delayed
Kinsta 14:42 UTC · Service disruption at the Northern Virginia (US East 4) data center
Netlify 14:34 UTC · Elevated Edge Function Errors
Granola 14:23 UTC · Notes failing to load in Granola desktop app
Edmentum 14:22 UTC · MajorClarity Performance Issues
Mews 14:17 UTC · Updates to channel managers are delayed.
Thomson Reuters Legal 14:08 UTC · Westlaw US and UK - Deep Research latency and errors
eXp 14:04 UTC · [Synthetics] Health Check | eam.expenterprise.com is DOWN
WiscNet 14:04 UTC · [2300145] Princeton School District - 400599 - Down