Major incident

DonorPerfect: Givecloud Express login and form loading errors

Affected: Givecloud

Current status of DonorPerfect: Minor issues — live DonorPerfect status

Timeline

1. Nov 5, 2026, 14:01 UTC
   investigating
   We are currently investigating reports of errors when attempting to log in to Givecloud Express or access Givecloud donation forms. Our team is actively working to identify the cause and restore normal functionality as quickly as possible. We apologize for the inconvenience and will provide updates here as more information becomes available.
2. Nov 5, 2026, 14:19 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
3. Nov 5, 2026, 14:29 UTC
   resolved
   Givecloud has deployed a fix to address the issues affecting access to Givecloud Express and donation forms. After monitoring the results, we can confirm that all functionality has been restored and everything is working as expected. We appreciate your patience and understanding while we worked to resolve this issue.

Updates as published by DonorPerfect (original).