Major incident

Guardsquare: Monitoring api intermittently errors or times out

Current status of Guardsquare: Operational — live Guardsquare status

Timeline

1. Sep 1, 2026, 09:49 UTC
   investigating
   We're investigating an issue that can cause requests to the monitoring api to fail or time-out intermittently. We suspect it is due to a communication problem with the database and are working with our cloud vendor to resolve this.
2. Sep 1, 2026, 12:51 UTC
   resolved
   We've gotten confirmation from our cloud vendor that this issue can only happen in the 17 hour period around the end of the month. In addition we will take measures to prevent this issue on our side as well.

Updates as published by Guardsquare.