Major incident
Dialogue: Impossible de se connecter // Unable to login
Apr 2, 2026, 16:04 UTC
started
16:12 UTC
resolved
8 min
duration
Affected: Care Platform, Construire en santé - Member Web Application, Consult + Member Web Application, Dialogue Member Web Application, Lumino Health Virtual Care Member Web Application, Construire en santé - Member Mobile Application, Consult + Member Mobile Application, Dialogue Member Mobile Application, Lumino Health Virtual Care Member Mobile Application
Current status of Dialogue: Operational — live Dialogue status
Timeline
- Apr 2, 2026, 16:04 UTCinvestigatingWe are currently investigating this issue.
- Apr 2, 2026, 16:07 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Apr 2, 2026, 16:11 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Apr 2, 2026, 16:12 UTCresolvedThis incident has been resolved.
Updates as published by Dialogue (original).
Other services with incidents at the same time
- NTS and OIT System 16:24 UTC · UAOnline/Banner Employee Self-Service Partial Outage
- Visualsoft 15:50 UTC · Website Outages
- Brex 15:17 UTC · Dashboard unavailable
More Dialogue incidents
- October 16, 2026 Le système ne parvient pas à envoyer des fax // System failing to send faxes
- June 25, 2026 Le pic d'utilisation de la base de données Scribe provoque diverses erreurs dans le CP // Scribe Database usage spike causing various errors in the CP
- May 27, 2026 Impossible de se connecter // Unable to login and sign up
- March 23, 2026 Les rapports clients ne sont pas disponibles // Client reports are not available
- March 19, 2026 Les disponibilités de rendez-vous ne s'affichent pas // Appointment availabilities are not displaying