OutageDB

Dialogue outage history and status

Is Dialogue down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
4
incidents, 90 days
12 min
median time to fix
Oct 16, 2026
last incident

Dialogue components

CA

US

EU

Website

Dialogue outage history

Nov: 3 incidents, 8 min of major outage 3 Nov Dec: 2 incidents, 6 min of major outage 2 Dec Jan: 2 incidents, 0 min of major outage 2 Jan Feb: 3 incidents, 17 min of major outage 3 Feb Mar: 5 incidents, 1503 min of major outage 5 Mar Apr: 3 incidents, 8 min of major outage 3 Apr May: 1 incidents, 11 min of major outage 1 May Jun: 3 incidents, 58 min of major outage 3 Jun Jul: 2 incidents, 0 min of major outage 2 Jul Aug: 1 incidents, 0 min of major outage 1 Aug Sep: 2 incidents, 0 min of major outage 2 Sep Oct: 1 incidents, 0 min of major outage 1 Oct
Dialogue incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 16, 2026, 13:47 UTC Le système ne parvient pas à envoyer des fax // System failing to send faxes
Care Platform
 Minor 1 h 04 min
Sep 9, 2026, 20:03 UTC Notepad issue preventing notes creation on CP // Problème avec Notepad empêchant la création de notes sur CP
Care Platform
 Minor 11 min
Sep 3, 2026, 15:51 UTC Fournisseur de téléphonie subit une dégradation de service // Phone service provider experiencing service degradation No impact —
Aug 6, 2026, 17:06 UTC Activation plus fréquente des épisodes // More frequent episode activation
Care Platform
 Minor 12 min
Jul 27, 2026, 14:23 UTC Impossible d'assigner des fournisseurs aux épisodes sur CP // Unable to assign providers to episodes on CP
Care Platform
 Minor 13 min
Jul 14, 2026, 14:27 UTC Base de données Scribe rencontre des problèmes de latence liés à la charge // Scribe database experiencing load-induced latency issues
Care Platform, Construire en santé - Member Web Application, Consult + Member Web Application, Dialogue Member Web Application, Lumino Health Virtual Care Member Web Application, Construire en santé - Member Mobile Application
 Minor 1 h 28 min
Jun 25, 2026, 23:36 UTC Le pic d'utilisation de la base de données Scribe provoque diverses erreurs dans le CP // Scribe Database usage spike causing various errors in the CP
Care Platform
 Major 58 min
Jun 15, 2026, 21:17 UTC Échec de l'envoi des fax: compte de fax SR suspendu // Faxes failing to send: SR fax account suspended
Care Platform
 Minor 15 min
Jun 1, 2026, 13:37 UTC la Plateforme de Soins ne se charge pas après une mise à jour // CP not loading after an update
Care Platform
 Minor 50 min
May 27, 2026, 21:00 UTC Impossible de se connecter // Unable to login and sign up
Construire en santé - Member Web Application, Consult + Member Web Application, Dialogue Member Web Application, Lumino Health Virtual Care Member Web Application, Construire en santé - Member Mobile Application, Consult + Member Mobile Application
 Major 11 min
Apr 20, 2026, 14:32 UTC Problème avec les activités des moniteurs Google // Activities for Google trackers are failing
Construire en santé - Member Mobile Application, Consult + Member Mobile Application, Dialogue Member Mobile Application, Lumino Health Virtual Care Member Mobile Application
 Minor 2 h 12 min
Apr 10, 2026, 15:10 UTC Les nouveaux usagers ne peuvent pas se connecter à l'application // New users cannot login
Construire en santé - Member Web Application, Consult + Member Web Application, Dialogue Member Web Application, Lumino Health Virtual Care Member Web Application, Construire en santé - Member Mobile Application, Consult + Member Mobile Application
 Minor 27 min
Apr 2, 2026, 16:04 UTC Impossible de se connecter // Unable to login
Care Platform, Construire en santé - Member Web Application, Consult + Member Web Application, Dialogue Member Web Application, Lumino Health Virtual Care Member Web Application, Construire en santé - Member Mobile Application
 Major 8 min
Mar 23, 2026, 19:04 UTC Les rapports clients ne sont pas disponibles // Client reports are not available
Presto Client Reports
 Major 5 h 39 min
Mar 19, 2026, 22:10 UTC Les disponibilités de rendez-vous ne s'affichent pas // Appointment availabilities are not displaying
Care Platform, Construire en santé - Member Web Application, Consult + Member Web Application, Dialogue Member Web Application, Lumino Health Virtual Care Member Web Application, Construire en santé - Member Mobile Application
 Major 20 min
Mar 11, 2026, 16:30 UTC Données de bien-être incorrectes dans les rapports clients // Wrong wellness data shown in client reports No impact —
Mar 5, 2026, 22:46 UTC Difficultés avec appels vidéo // Video call issues
Care Platform, Construire en santé - Member Web Application, Consult + Member Web Application, Dialogue Member Web Application, Lumino Health Virtual Care Member Web Application, Construire en santé - Member Mobile Application
 Major 19 h 04 min
Mar 2, 2026, 22:36 UTC Certains fournisseurs de soins n'ont pas pu voir les détails du profil CP des membres // Some service providers could not view members' CP profile details No impact —
Feb 26, 2026, 00:15 UTC Les rapports clients ne sont pas disponibles // Client reports are not available
Admin Portal
 Minor 1 h 20 min
Feb 12, 2026, 21:17 UTC Les rapports clients ne sont pas disponibles // Client reports are not available
Presto Client Reports
 Critical 17 min
Feb 12, 2026, 19:02 UTC Les processus basés sur les événements ont cessé de fonctionner // Events-based workflows stopped working No impact —
Jan 12, 2026, 16:03 UTC Problème avec l'envoi des ordonnances par fax // Issues with faxing prescriptions
Care Platform
 Minor 22 min
Jan 6, 2026, 17:12 UTC Notepad issue preventing Rx from being created as documents No impact —
Dec 22, 2025, 14:05 UTC Les disponibilités des fournisseurs de soins ne se mettent plus à jour // Service provider availabilities are no longer updating
Care Platform, Construire en santé - Member Web Application, Consult + Member Web Application, Dialogue Member Web Application, Lumino Health Virtual Care Member Web Application, Construire en santé - Member Mobile Application
 Minor 40 min
Dec 2, 2025, 17:46 UTC Impossible de commencer une consultation / Unable to start a consult
Dialogue Member Application (US), Sunlife Health360 Member Application (US), Construire en santé - Member Web Application, Consult + Member Web Application, Dialogue Member Web Application, Consult + Member Mobile Application
 Major 6 min

50 incidents in our archive since February 25, 2025.

When and where Dialogue fails

By weekday

Most incidents start on Mon.

  • Mon18
  • Tue9
  • Wed7
  • Thu12
  • Fri4
  • Sat0
  • Sun0

Most affected, last 12 months

  • Care Platform15
  • Consult + Member Mobile Application12
  • Dialogue Member Mobile Application12
  • Lumino Health Virtual Care Member Mobile Application12
  • Construire en santé - Member Mobile Application11
  • Construire en santé - Member Web Application11
  • Consult + Member Web Application11
  • Dialogue Member Web Application11

When Dialogue went down with others

Other other services

FAQ

Is Dialogue down right now?
At our last check Dialogue's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Dialogue go down?
Dialogue reported 4 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last Dialogue outage?
The latest reported incident started on Oct 16, 2026, 13:47 UTC: "Le système ne parvient pas à envoyer des fax // System failing to send faxes", resolved after 1 h 04 min.
How long do Dialogue outages last?
Half of Dialogue's incidents in the last 90 days were resolved within 12 min.

Source: Dialogue official status page · RSS of Dialogue incidents · status badge for your site