<?xml version="1.0" encoding="UTF-8"?><rss version="2.0"><channel><title>Cytracom incidents — OutageDB</title><description>Incidents reported by Cytracom</description><link>https://outagedb.com/</link><item><title>Major Cytracom incident: ControlOne partial service degradation in the [US-SouthEast ATL] Region</title><link>https://outagedb.com/status/cytracom/2026-10-02-controlone-partial-service-degradation-in-the-us-southeast/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/2026-10-02-controlone-partial-service-degradation-in-the-us-southeast/</guid><description>Resolved after 6 h 14 min.</description><pubDate>Fri, 02 Oct 2026 13:27:49 GMT</pubDate></item><item><title>Minor Cytracom incident: ControlOne service degradation in the US-Midwest (ORD) Region</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 4 h 04 min.</description><pubDate>Wed, 23 Sep 2026 13:25:56 GMT</pubDate></item><item><title>Major Cytracom incident: ControlOne service degradation in the US-Midwest (ORD) Region</title><link>https://outagedb.com/status/cytracom/2026-09-22-controlone-service-degradation-in-the-us-midwest-ord/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/2026-09-22-controlone-service-degradation-in-the-us-midwest-ord/</guid><description>Resolved after 6 h 08 min.</description><pubDate>Tue, 22 Sep 2026 17:07:08 GMT</pubDate></item><item><title>Minor Cytracom incident: ControlOne API + Management Portal increased load times.</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 1 h 57 min.</description><pubDate>Sun, 06 Sep 2026 03:09:24 GMT</pubDate></item><item><title>Minor Cytracom incident: ControlOne partial service degradation in the US-SouthWest (LAX) Region</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after &lt;1 min.</description><pubDate>Thu, 03 Sep 2026 12:54:22 GMT</pubDate></item><item><title>Minor Cytracom incident: UCaaS: Intermittent Call Audio Issue</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 24 h 10 min.</description><pubDate>Wed, 02 Sep 2026 18:48:27 GMT</pubDate></item><item><title>Minor Cytracom incident: ControlOne partial service degradation in US-SouthEast (ATL) region</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 6 h 07 min.</description><pubDate>Fri, 28 Aug 2026 17:29:58 GMT</pubDate></item><item><title>Minor Cytracom incident: ControlOne partial service degradation in the US-SouthWest (LAX) Region</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 4 h 26 min.</description><pubDate>Wed, 19 Aug 2026 12:44:47 GMT</pubDate></item><item><title>Minor Cytracom incident: ControlOne geolocation services degraded</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 2 h 01 min.</description><pubDate>Fri, 14 Aug 2026 12:33:52 GMT</pubDate></item><item><title>Minor Cytracom incident: ControlOne site status reporting</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 6 h 12 min.</description><pubDate>Thu, 13 Aug 2026 20:10:22 GMT</pubDate></item><item><title>Minor Cytracom incident: ControlOne partial service degradation in the US-Southeast (ATL) Region</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 6 h 18 min.</description><pubDate>Tue, 11 Aug 2026 13:29:18 GMT</pubDate></item><item><title>Minor Cytracom incident: ControlOne API + Management portal increased load times.</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 39 min.</description><pubDate>Fri, 07 Aug 2026 21:18:57 GMT</pubDate></item><item><title>Critical Cytracom incident: UCaaS: Inbount/Outbound Calls Failing</title><link>https://outagedb.com/status/cytracom/2026-07-30-ucaas-inbount-outbound-calls-failing/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/2026-07-30-ucaas-inbount-outbound-calls-failing/</guid><description>Resolved after 3 h 15 min.</description><pubDate>Thu, 30 Jul 2026 18:10:58 GMT</pubDate></item><item><title>Minor Cytracom incident: ControlOne partial service degradation in the US-SouthCentral (DFW) Region</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 6 h 20 min.</description><pubDate>Thu, 30 Jul 2026 15:36:10 GMT</pubDate></item><item><title>Minor Cytracom incident: ControlOne partial service degradation in the US-Southeast (ATL) Region</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 14 h 28 min.</description><pubDate>Tue, 21 Jul 2026 13:44:48 GMT</pubDate></item><item><title>Major Cytracom incident: UCaaS: Partial Inbound and Outbound Call Failure</title><link>https://outagedb.com/status/cytracom/2026-07-09-ucaas-partial-inbound-and-outbound-call-failure/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/2026-07-09-ucaas-partial-inbound-and-outbound-call-failure/</guid><description>Resolved after 11 min.</description><pubDate>Thu, 09 Jul 2026 17:53:55 GMT</pubDate></item><item><title>Major Cytracom incident: UCaaS: Partial Inbound/Outbound Call Failures</title><link>https://outagedb.com/status/cytracom/2026-07-07-ucaas-partial-inbound-outbound-call-failures/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/2026-07-07-ucaas-partial-inbound-outbound-call-failures/</guid><description>Resolved after 4 h 31 min.</description><pubDate>Tue, 07 Jul 2026 17:17:31 GMT</pubDate></item><item><title>Minor Cytracom incident: UCaaS: Realtime Queue Status Dashboard Not Updating</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 16 h 21 min.</description><pubDate>Mon, 29 Jun 2026 15:24:10 GMT</pubDate></item><item><title>Minor Cytracom incident: UCaaS: BLF status and Call Detail Records Delayed</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 16 h 52 min.</description><pubDate>Wed, 10 Jun 2026 18:43:10 GMT</pubDate></item><item><title>Minor Cytracom incident: UCaaS: Call Details Records and Presence</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 5 h 31 min.</description><pubDate>Tue, 09 Jun 2026 20:32:56 GMT</pubDate></item><item><title>Major Cytracom incident: UCaaS: Outbound Call Failure</title><link>https://outagedb.com/status/cytracom/2026-06-03-ucaas-outbound-call-failure/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/2026-06-03-ucaas-outbound-call-failure/</guid><description>Resolved after 12 h 56 min.</description><pubDate>Wed, 03 Jun 2026 15:10:21 GMT</pubDate></item><item><title>Major Cytracom incident: UCaaS: Inbound/Outbound Call Failures</title><link>https://outagedb.com/status/cytracom/2026-06-02-ucaas-inbound-outbound-call-failures/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/2026-06-02-ucaas-inbound-outbound-call-failures/</guid><description>Resolved after 4 h 45 min.</description><pubDate>Tue, 02 Jun 2026 16:11:54 GMT</pubDate></item><item><title>Minor Cytracom incident: UCaaS: Caller ID Name Resolution</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 4 h 46 min.</description><pubDate>Fri, 29 May 2026 18:41:12 GMT</pubDate></item><item><title>Minor Cytracom incident: UCaaS: Intermittent Inbound Call Failures</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 16 h 59 min.</description><pubDate>Thu, 28 May 2026 15:20:31 GMT</pubDate></item><item><title>Minor Cytracom incident: UCaaS: Intermittent Inbound/Outbound Call Failures</title><link>https://outagedb.com/status/cytracom/</link><guid isPermaLink="true">https://outagedb.com/status/cytracom/</guid><description>Resolved after 2 h 23 min.</description><pubDate>Wed, 27 May 2026 19:39:56 GMT</pubDate></item></channel></rss>