Major incident

CP Public: April 20, 2026 - Drop in OCPP Station reachability

Apr 20, 2026, 14:49 UTC

started

15:14 UTC

resolved

25 min

duration

Affected: Station Functionality, Station Connectivity, OCPI API

Current status of CP Public: Minor issues — live CP Public status

Timeline

Apr 20, 2026, 14:49 UTC
identified
We can see a drop in station reachability for OCPP Station. We are looking into it and will keep it updated. Services Impacted: - OCPI API - Station Functionality - Station Connectivity Impact: major
Apr 20, 2026, 15:14 UTC
resolved
We can see a drop in station reachability for OCPP Station. We are looking into it and will keep it updated. Services Impacted: - OCPI API - Station Functionality - Station Connectivity Impact: major

Updates as published by CP Public (original).

Yoti 15:45 UTC · INC-3704(P1 - High Priority)
KnowBe4 15:18 UTC · PhishER Access Issue for UK/CA Instances
Bitstamp 15:01 UTC · Issues with all withdrawals and deposits
Help Scout 14:52 UTC · Connection Issues
Coralogix 14:47 UTC · Real User Monitoring (RUM) feature is currently unavailable in the UI across the EU1, EU2, US1, US2, AP1, and AP3 regions.
Crisp 14:38 UTC · Walmart Basic Portal Reporting "overinflated data for POS Quantity & POS Sales"
Devin 14:31 UTC · Platform-wide session crashes and queued sessions.
GoTo 14:14 UTC · Login to GoTo applications - 504 timeout - multiple products impacted