Major incident

CP Public: September 10, 2026 - Drop in station reachability in EU region

Affected: Station Connectivity

Current status of CP Public: Minor issues — live CP Public status

Timeline

1. Sep 10, 2026, 07:15 UTC
   identified
   We have identified an issue with our services in EU region. As a result customers may experience degradations while using our charging stations. Our technical teams are actively investigating the issue. Services Impacted: - Station Connectivity Impact: major
2. Sep 10, 2026, 07:44 UTC
   identified
   Our teams continue to investigate the issue, and updates will be provided as and when available. Services Impacted: - Station Connectivity Impact: major
3. Sep 10, 2026, 10:17 UTC
   resolved
   We have resolved the issue from our end and all services are operational. Services Impacted: - Station Connectivity Impact: major

Updates as published by CP Public (original).