Major incident

Crisp: Walmart Basic Portal Reporting "overinflated data for POS Quantity & POS Sales"

Affected: Walmart Scintilla Basic

Current status of Crisp: Operational — live Crisp status

Timeline

1. Apr 20, 2026, 14:38 UTC
   identified
   This issue serves as a cross post from the Walmart Retail Link portal regarding data for Walmart Basic clients only. They are receiving and investigating reports of overinflated data for POS Quantity & POS Sales and are working through. We are tracking the issue and will determine next steps on our end once this investigation and resolution from Walmart is established.
2. Apr 21, 2026, 14:49 UTC
   resolved
   This incident has been resolved.

Updates as published by Crisp (original).