Major incident

CM.com: Operator Service Interruption - BE - Orange / Mobistar - 20610

Oct 28, 2026, 15:41 UTC
started
20:15 UTC
resolved
4 h 33 min
duration

Affected: Mobile network operators: Belgium

Current status of CM.com: Operational — live CM.com status

Timeline

  1. Oct 28, 2026, 15:41 UTC
    investigating
    BE - Orange - 20610 is experiencing an issue on their platform which affects MT/MO SMS traffic and Status Reports. Traffic is currently being queued on our end and will be processed once the issue has been resolved.
  2. Oct 28, 2026, 17:38 UTC
    investigating
    The operator is currently still working on a solution. We did not receive an ETA on when the problems are expected to be resolved. We will keep providing updates as more information is shared.
  3. Oct 28, 2026, 19:59 UTC
    monitoring
    The BE operator Orange has restored connectivity on the network. Queued traffic is processing.
  4. Oct 28, 2026, 20:15 UTC
    resolved
    This incident has been resolved.

Updates as published by CM.com (original).

Other services with incidents at the same time

This was part of a wider event: 16 services reported incidents within the hour.

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