Minor incident

CM.com: Message Insights + Transactions API - Interruption

Nov 4, 2026, 07:00 UTC

started

08:31 UTC

resolved

1 h 31 min

duration

Affected: Messaging Apps

Current status of CM.com: Operational — live CM.com status

Timeline

Nov 4, 2026, 07:00 UTC
investigating
We are currently investigating an interruption on the Message Insights customer tooling and Transactions API.
Nov 4, 2026, 07:59 UTC
identified
The issue has been identified and a fix is being implemented.
Nov 4, 2026, 08:14 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Nov 4, 2026, 08:31 UTC
resolved
This incident has been resolved.

Updates as published by CM.com (original).

This was part of a wider event: 119 services reported incidents within the hour.

Oracle NetSuite Service 08:00 UTC · _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjM2MDAwODc3Mzc5fQo=
Hostinger 07:52 UTC · Emergency Server US-822 Maintenance
Zuora 07:49 UTC · Zephr Admin Console not accessible
Weezevent 07:42 UTC · Temporary Email Sending Interruption
Tenable 07:30 UTC · Tenable Vulnerability Management: Delay in Findings
Hostinger 07:16 UTC · Emergency Server SG-1040 Maintenance
Paysafe 06:50 UTC · Service Disruption - QR Code Partner
Mercado Pago 06:40 UTC · ALL SITES - Delay in Webhook Payments notifications
Mercado Pago 06:40 UTC · ALL SITES - Delay in IPN Payments notifications
Moveworks 06:29 UTC · New Secret Generation for On-Prem Agents not working
Mercado Pago 06:21 UTC · API Point Legacy
Mercado Pago 06:17 UTC · Online Payments – VTEX
Buildkite 06:17 UTC · Increased latency and error rates
WatchGuard Technologies 06:17 UTC · 2026-11-04 - GLOBAL - Issues with new products activation
Mercado Pago 06:17 UTC · Online Payments – Checkout API: Orders