Minor incident

CM.com: Agent Inbox issue with logging in/loading conversations

Oct 27, 2026, 09:57 UTC

started

07:57 UTC

resolved October 28, 2026

22 h

duration

Affected: Agent Inbox

Current status of CM.com: Operational — live CM.com status

Timeline

Oct 27, 2026, 09:57 UTC
investigating
Agent Inbox customers might have trouble logging in. Loading conversations might also result in an error message. Product is investigating this issue.
Oct 27, 2026, 12:48 UTC
investigating
We are continuing to investigate this issue.
Oct 28, 2026, 07:57 UTC
resolved
This incident has been resolved.

Updates as published by CM.com (original).

This was part of a wider event: 40 services reported incidents within the hour.

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