Minor incident

Branch: Custom Exports API – Processing Delay

Oct 26, 2026, 09:32 UTC
started
11:09 UTC
resolved
1 h 37 min
duration

Affected: Export API

Current status of Branch: Operational — live Branch status

Timeline

  1. Oct 26, 2026, 09:32 UTC
    identified
    We are currently investigating an issue with the processing of Custom Exports API jobs generated between 05:14 UTC and 08:45 UTC. Please note that processing resumed at 08:45 UTC, and all affected export jobs are being reprocessed automatically but currently delayed due to the accumulated backlog. We are actively working through the backlog and to identify the root cause and will provide further updates as more information becomes available.
  2. Oct 26, 2026, 11:09 UTC
    resolved
    We are now seeing successful completion of the previously delayed jobs and all current exports are processing without any delays.

Updates as published by Branch (original).

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