Critical incident
CM.com: Verification & Sign - Database issue
Oct 1, 2026, 06:35 UTC
started
07:15 UTC
resolved
40 min
duration
Affected: Sign, Seal, iDIN, IBAN Verification, ID Scan, OTP as a Service, Mobile Identity
Current status of CM.com: Operational — live CM.com status
Timeline
- Oct 1, 2026, 06:35 UTCinvestigatingWe are experiencing an issue with the database cluster which is currently being investigated.
- Oct 1, 2026, 07:08 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Oct 1, 2026, 07:15 UTCresolvedThis incident has been resolved.
Updates as published by CM.com (original).
Other services with incidents at the same time
This was part of a wider event: 20 services reported incidents within the hour.
- Cloudways 06:50 UTC · Degradation Impacting Vultr Server Operations
- Pendo 06:29 UTC · Pairing in Mobile is Not Functional
- Jamf 06:10 UTC · Database Issues
- Buildkite 06:10 UTC · Small number of incoming GitHub Webhook failing
- Moonshot AI 05:46 UTC · kimi fs服务异常
- Aircall 05:36 UTC · Issues logging in to Aircall Workspace
More CM.com incidents
- October 26, 2026 Mobile Service Cloud - Productivity wallboards
- October 24, 2026 Ticketing - Scanning incidents - Museum & Parks
- October 22, 2026 Operator Service Interruption - GB - O2 - 23410
- October 21, 2026 Operator Service Interruption - [France] - [Orange] - [20801]
- October 20, 2026 Temporary service interruption on MO webhook configuration
- October 20, 2026 Mobile Service Cloud: Agent Inbox not loading for some users