Critical incident

CM.com: Verification & Sign - Database issue

Oct 1, 2026, 06:35 UTC
started
07:15 UTC
resolved
40 min
duration

Affected: Sign, Seal, iDIN, IBAN Verification, ID Scan, OTP as a Service, Mobile Identity

Current status of CM.com: Operational — live CM.com status

Timeline

  1. Oct 1, 2026, 06:35 UTC
    investigating
    We are experiencing an issue with the database cluster which is currently being investigated.
  2. Oct 1, 2026, 07:08 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  3. Oct 1, 2026, 07:15 UTC
    resolved
    This incident has been resolved.

Updates as published by CM.com (original).

Other services with incidents at the same time

This was part of a wider event: 20 services reported incidents within the hour.

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